Dispatcher I

$32,838 - $46,695

Average Per Year

ADDITIONAL INFORMATION:

Schedules and dispatches workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

Prepares daily work and run schedules. Determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications. Orders supplies and equipment, and issues them to personnel. Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules. Records and maintains files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information. Confers with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.

Experience and Education: Performs work under direct supervision. Handles basic issues and problems, and refers more complex issues to higher-level staff. Possesses beginning to working knowledge of subject matter. Typically requires a high school diploma, and 0 to 2 years of experience. Reports to: Reports to a department head or manager. Competencies: Oral and written communications skills. Organizational skills. Ability to understand and follow directions. Clerical skills. Ability to multi-task and prioritize. Customer services skills.